Privacy policy
1. Data controller
The controller of the personal data provided through this website is ARPA ASOCIADOS, S.A., Tax ID (NIF) A28952109, registered office Calle de Franco, n.º 4, 28002 Madrid, Spain. You can contact us on +34 91 597 05 78 or at administracion@arpaasociados.com.
This policy complies with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights (LOPDGDD).
2. Data processed, purpose and legal basis
Contact form. If you write to us through the form, the name, email address and message you write yourself are processed. The purpose is to deal with and manage your enquiry or request for information. The legal basis is the application of pre-contractual measures or the legitimate interest of ARPA ASOCIADOS, S.A. in dealing with the enquiries it receives, depending on the nature of the enquiry (Article 6.1.b and 6.1.f GDPR). The tick box in the form confirms that you have read this policy. The fields marked with an asterisk are necessary in order to reply to you.
Website analytics. If you click “Accept” in the cookie notice, Google Analytics is used to obtain usage statistics for the website. The legal basis is your consent. If you do not accept, no analytics tool is loaded. You will find the details in the Cookie policy.
Technical server data. As with any website, the server hosting it may automatically record technical data about the visit (such as the IP address, the date and the page requested) that is necessary for the operation and security of the site. The legal basis is the legitimate interest in keeping it secure and operational (Article 6.1.f GDPR).
YouTube videos. Some project pages include a YouTube video. The video is not loaded until you click on it; at that moment it connects to YouTube (Google), which may receive data from your browser under its own privacy policy.
No automated decisions are taken and no profiles are built with your data.
3. Retention period
Data will be kept for as long as necessary to deal with your enquiry and, afterwards, blocked for the period in which legal liabilities might arise. After that period it will be deleted. Analytics data, if any, is kept for the period stated in the Cookie policy.
4. Recipients
No data will be disclosed to third parties unless required by law or on another applicable legal basis. Providers that supply services on behalf of ARPA ASOCIADOS, S.A. may have access to it:
- Interdominios, web hosting provider, with servers in Spain/European Union.
- Email for the arpaasociados.com domain: served by its own server (mail.arpaasociados.com), also hosted with Interdominios. Messages sent through the form arrive in that mailbox.
- Google (Google Analytics and YouTube), only if you accept analytics cookies or click to play a video. Google may process data outside the European Economic Area, in particular in the United States; those transfers rely on the safeguards Google offers, such as its adherence to the EU-US Data Privacy Framework or the European Commission’s standard contractual clauses.
5. Rights and how to exercise them
You may exercise at any time your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw the consent given for analytics, by writing to administracion@arpaasociados.com or by post to ARPA ASOCIADOS, S.A., Calle de Franco, n.º 4, 28002 Madrid, Spain, stating the right you wish to exercise and enclosing a copy of a document proving your identity. You will receive a reply within one month, as the GDPR provides.
If you believe your data has not been handled properly, you can lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.
6. Security
Reasonable technical and organisational measures are applied to protect the data against unauthorised access, loss or alteration.
7. Changes to this policy
If this policy changes, the new version will be published here and the date shown at the top of the page will be updated.
This English version is provided for information only. The Spanish version prevails in case of any difference. It is pending review by Arpa’s legal advisor.